Política de envío

  • Shipping timing begins once you receive a shipping confirmation email

TRACK YOUR ORDER

  • - Click on your order tracking number in your shipping confirmation email 
  • - Orders may take 24 to 36 hours to process. Once your order had been processed you will receive an email confirmation with your order, tracking number, and that your order has been shipped.
  • - All delivery standards and tracking begin when you receive the shipping confirmation email


SHIPPING FEES & TIMING

Shipping fees are added to the order total at checkout. Helius Originals is not responsible for duties and taxes associated with product delivery. 

Standard 

Canada and USA Shipping

  • Delivery Timing: Please allow 2-5 business days from the time you receive the shipping confirmation email
  • Exceptions:
    • - If an order is placed on Friday or over the weekend, Monday is the earliest this order will be shipped
    • - Remote addresses may require an additional delivery time
    • - Customs of the intended country may require additional information and can delay delivery

International Shipping

  • Delivery Timing: Please allow 5-10 business days from the time you receive the shipping confirmation email
  • Exceptions:
    • - If an order is placed on Friday or over the weekend, Monday is the earliest this order will be shipped
    • - Remote addresses may require an additional delivery time
    • - Customs of the intended country may require additional information and can delay delivery