FAQ

We currently ship to Canada and the USA. Your shipping costs are automatically calculated at check out.

Yes, you can track your order every step of the way. Once your order is processed you will receive a tracking number. That way you can track your package from our warehouse to your location.

Helius Originals’ shipping days are from Monday to Friday. We do not ship on holidays.

All major credit cards and debit cards are accepted through our payment terminal. We use Stripe to provide trustworthy, reliable, transparent payments.

To ensure that we can ship worldwide Helius Originals does not ship any products with gas or butane for your torches.

Butane can be purchased at smoke shops, hardware stores, drug stores, and places that sells refillable lighters.

Yes, our wood products are sourced from 100% Canadian lumber. All of the lumber we use is sourced from Canadian reclaimed lumber to ensure that Helius Originals is not contributing to deforestation. Though our products are sustainable you do not lose on quality and receive a luxury finish to all products.

We are a proudly Canadian company. Our offices are located in Toronto, Canada.